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The InConsult team would like to wish you a
very Happy Christmas and a prosperous new year.
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As
2004 draws to a close, more prominent organizations and
industries are under the microscope over various
business deals. AMCOR is under investigation
for 'cartel conduct' and ASIC is investigating insurance
broker remuneration practices.
The
message is clear, risk managers and senior management
must not only understand their business, but also
question the drivers of business performance. In
AMCOR's case, at a time when the rest of the
organisation was performing below expectations, the
packaging unit continued to perform strongly.
Did
the Board and Managing Director know about the
cartel? Should they have gone to the ACCC?
Doing so would have been ethically correct, but it may
have had a detrimental impact on their
performance. What would you have done?
Enjoy
this issue of InTouch.
Tony
Harb
Director,
InConsult
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| Risk Management & Compliance
Update |
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A
survey by CPA Australia has found most investors and
analysts did not believe they had adequate means to
hold boards
accountable,
although CLERP9 was part of the regulatory
environment. Results showed a lack of confidence
in the appointment and removal of directors and
greater confidence in non-executive directors.
Investors still want boards to be more accountable.
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Packaging
group AMCOR has accepted the resignations of its
managing director after the head of its Australasian
unit admitted breaching
competition laws.
AMCOR confirmed an internal investigation had revealed
that officers and
employees appeared to have engaged in "cartel
conduct"
in its corrugated box business.
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The
impact of non
compliance to Sarbanes-Oxley
could be catastrophic for some organisation.
According to Standard & Poor's Ratings Services,
"In addition to the potential consequences of the
control deficiencies themselves, delays in financial
reporting triggered by Section 404 may amplify market
uncertainties that could undermine a company's
financial prospects."
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| Financial Services
Brief |
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APRA
has warned banks facing a slowdown in the home-lending
market not to expand into the corporate
lending
market without having adequate risk frameworks in
place. The APRA chairman predicted that
commercial lending would be the next battleground for
banks as they held to "profit ambitions" developed
during the home lending boom.
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Four
executives
of China Aviation Oil (Singapore) have surrendered
their passports to Singapore authorities investigating
a $US550 million ($707million) loss posted by the oil
trading company, which supplies a third of China's jet
fuel. Singapore's police, central bank and stock
exchange are investigating CAO, which posted the
city's biggest derivatives-trading
loss
since Barings collapsed in 1995, after a trader ran up
$US1.5billion of losses.
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ASIC's
report into unauthorised
foreign insurers
(unlicensed insurers who carry on business outside
Australia) revealed that several breaches of the law
occurred between January 2002 and June 2003, mainly
relating to registration, disclosure and dispute
resolution. ASIC said that during the period of
its investigation, 8 brokers had placed about $145
million in premiums on behalf of 9 unauthorised
general insurers.
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Promina
has became Australia's second-largest aviation insurer
after it purchased Marsh subsidiary Aviation Office of
Australia. This acquisition
follows
Promina's purchase of New Zealand company AutoSure
earlier this year, and is in line with its
diversification strategy of buying smaller specialised
insurers.
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ASIC
has announced a
widening of its probe
into the remuneration of brokers by insurers after
recent
scandals in the US brought the insurance industry to
its knees. AIG's
head has predicted
that ASIC will uncover some wrongdoing but it will not
be widespread. |
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Corporate Governance, Compliance
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Cheque
& credit card fraud risks.
Attempted cheque fraud is a
real business risk for many organisations. At US banks
cheque related fraud rose to US$5.5 billion, according to the
latest American Bankers Association Deposit Account Fraud
Survey Report.
While attempted cheque fraud continued
to rise, actual dollar losses remained relatively stable at
US$677 million. Banks’ fraud prevention systems were
credited with keeping actual losses significantly lower than
the attempted fraud numbers.
While dollar losses decreased,
the number of cheque fraud cases increased 3 percent to
616,469 and the average losses per case went down to
US$1,098. Counterfeit checks had the highest median loss
per case at US$3,059 followed by kiting (US$2,566) and
alterations ($US1,452).
SOURCES OF CHEQUE
FRAUD The most common type of cheque fraud is forgery,
with about one-third of fraud losses attributed to forged
signatures/ endorsements. Insufficient funds or bounced checks
that customers never pay, ranked second and counterfeit checks
ranked third.
What is interesting is that 44% of banks’
losses could be attributed to new account fraud which also
accounted for a larger share of cheque fraud
cases.
FRAUD PREVENTION METHODS The use of
account screening software during account opening ranked as
the most effective fraud prevention method by this year’s
survey participants. The next top vote- getters were use of
credit bureau scores at account opening, not cashing cheques
for non-customers and implementing a centralized fraud
management system.
Other common fraud prevention
practices at banks included employee training, followed by new
account screening software and signature verification for
large-dollar items.
CHEQUE FRAUD OPERATING
COSTS Losses are not the only expense banks incur from
cheque fraud. The amount of resources that banks devoted to
cheque fraud prevention, detection, investigation and
prosecution increased with bank size.
One in five money
center banks spent more than US$20 million each in check
fraud- related operating expense (not including actual
losses). The median expense per bank ranged from $1 million to
US$9.9 million.
DEBIT CARD FRAUD
LOSSES According to survey results, banks lost a total
of US$145.3million in 522,327 cases of debit card fraud with
signature-based transactions comprising nearly 75% of
losses. Personal Identification Number (PIN) based debit
card losses accounted for the remaining
losses.
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Past Issues
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Issue 2
Issue 3
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